Privacy policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
1. Information We Collect
We may collect the following types of information when you use our services:
Personal Information: name, email address, phone number, and other contact details you provide.
Usage Data: information about how you interact with our website or application (e.g., pages visited, time spent, actions taken).
Technical Data: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use collected data to:
Provide and improve our services.
Communicate with you regarding updates, support, and promotions.
Ensure security and prevent fraudulent activity.
Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share data only with:
Service Providers who help us operate the platform (e.g., hosting, analytics, customer support).
Legal Authorities if required to comply with laws or regulations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience.
Analyze traffic and usage patterns.
Remember your preferences.
You can disable cookies in your browser settings, but some features of the service may not function properly.
5. Data Retention
We retain your personal information only as long as necessary to provide services or comply with legal obligations.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications.
Withdraw consent for data processing.
SMS/Mobile Messaging Terms & Privacy
Luxx Media (the "Company") offers a mobile messaging program to provide appointment reminders, service updates, and marketing content related to our media and marketing services. By providing your phone number and opting in via our website forms, you agree to receive automated text messages from us.
1. How You May Be Messaged
Once you have provided express written consent (typically by checking an opt-in box on our booking or contact forms), you may receive:
Appointment Reminders: Automated notifications regarding your scheduled "Connect Calls" or strategy sessions.
Marketing & Case Studies: Links to cinematic portfolio work, visual metaphors/strategy guides, or promotional offers relevant to your business growth.
Workflow Notifications: Updates regarding project milestones or onboarding steps.
2. Message Frequency and Rates
Message frequency varies based on your interaction with our workflows (e.g., booking a call). Message and data rates may apply depending on your mobile carrier plan.
3. Your Right to Opt-Out
You can cancel the SMS service at any time. Just text "STOP" to the number sending the messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
4. Information Sharing & Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or lease our customer lists to third parties.